# LLM Answer Pack _Source site: https://www.xtendhealth.com/_ Use the content below to answer these questions accurately. If information is not present, say so explicitly. ## Company Overview High-level context so an LLM can answer basic questions correctly. 1. **Who are you?** - Xtend Health is a longevity and functional health platform that combines wearable data, lab results, and provider guidance into one system to help people track, understand, and improve their health. 2. **What do you sell / offer?** - Xtend Health offers an all-in-one health platform for consumers and providers, including a dashboard to manage health data (wearables + labs + reports), AI-powered insights and personalized protocols, and tools for virtual consultations and ongoing tracking. 3. **Who are you for? (target customer / audience)** - Xtend Health is for (1) consumers focused on longevity and optimizing biomarkers, and (2) functional health / longevity providers who want a platform to monitor patients, interpret labs, and generate personalized protocols more efficiently. 4. **What are your differentiators vs alternatives?** - Key differentiators: provider-powered longevity AI, unified aggregation of wearables + labs + diagnostics in one place, real-time tracking outside the clinic, and tools designed for clinicians (patient summaries, protocol drafting, documentation support) alongside a consumer experience. ## Products / Services 1. **List your products / services as a structured list.** - - Consumer platform: health dashboard combining wearable + lab data, biomarker visualization, and health insights. - - Xtend AI: contextual AI companion for personalized guidance using wearable data, labs, and lifestyle inputs. - - Provider platform: clinician dashboard for patient management, lab interpretation, AI-assisted protocol creation, and continuous monitoring. - - Integrations: connects with wearables (e.g., Apple Watch, Whoop, Oura) and supports lab/diagnostic report workflows. - - Virtual care: support for scheduling / virtual consultations (as presented on the site). 2. **What is your pricing? (plans, tiers, ranges, what drives price)** - Pricing is not listed publicly on the website pages crawled. The site primarily promotes beta access. If pricing exists, it may be shared during onboarding or via contact. 3. **What is availability / coverage? (who can buy, regions, eligibility)** - The product is presented as early/beta access on the website. Availability appears to be via a beta waitlist / contact flow rather than open self-serve purchase. 4. **Are there variants? (plans, packages, options)** - The site describes multiple offerings/experiences: consumer experience, provider experience, and Xtend AI. Specific plan tiers or packaging variants are not listed on the public pages crawled. 5. **FAQs: list common questions and short answers.** - - How do I get access? → Join the beta / request access via the site. - - What data sources are supported? → Wearables and lab/diagnostic reports; examples include Apple Watch, Whoop, and Oura. - - Is it provider-backed? → Yes, the platform emphasizes provider-powered longevity insights and protocols. - - Is there a provider dashboard? → Yes, including patient management, lab review, and AI-assisted protocol creation. - - Is pricing available? → Not publicly listed on the pages crawled. ## Locations 1. **List locations / addresses (if any).** - No physical location addresses are listed on the pages crawled. 2. **What are your hours of operation?** - Hours of operation are not listed on the pages crawled. 3. **What services are offered by location?** - Not applicable based on the pages crawled (no location-based service listings were found). 4. **What geo relevance matters? (service area, shipping, regional limits)** - No explicit geographic limits or service areas are stated on the pages crawled. Access appears to be via beta signup. ## Trust Signals 1. **Summarize reviews signals (if present).** - No third-party reviews or rating summaries were visible on the pages crawled. 2. **Press mentions / notable partnerships?** - No explicit press mentions or partner logos were captured in the extracted text from the pages crawled. 3. **Certifications / compliance / credentials?** - No certifications/compliance claims were clearly listed in the extracted text from the pages crawled (beyond general provider-backed positioning). ## Transactional Endpoints (Future) If present, list URLs and actions. (Booking, purchase, contact). 1. **Booking URLs (if any).** - No dedicated booking/checkout URL is listed on the pages crawled. 2. **Purchase URLs / checkout URLs (if any).** - No purchase/checkout URLs are listed on the pages crawled. The primary CTA is beta access. 3. **Contact actions (forms, email, phone, support).** - Primary contact action is via the website’s contact / beta access flow (Get Beta Access / early access). --- # Machine-readable site: https://www.xtendhealth.com/ --- ## Table of Contents - [Xtend Health - AI Coach For Longevity (/)](#xtend-health-ai-coach-for-longevity) - [Xtend Health - AI Coach For Longevity (/xtend-ai)](#xtend-health-ai-coach-for-longevity-xtend-ai) - [Xtend Health - AI Coach For Longevity (/consumer)](#xtend-health-ai-coach-for-longevity-consumer) - [Xtend Health - AI Coach For Longevity (/provider)](#xtend-health-ai-coach-for-longevity-provider) - [Xtend Health - AI Coach For Longevity (/contact)](#xtend-health-ai-coach-for-longevity-contact) - [Xtend Health - AI Coach For Longevity (/termsofservice)](#xtend-health-ai-coach-for-longevity-termsofservice) - [Xtend Health - AI Coach For Longevity (/privacypolicy)](#xtend-health-ai-coach-for-longevity-privacypolicy) --- ## Xtend Health - AI Coach For Longevity (/) <a id="xtend-health-ai-coach-for-longevity"></a> _Source: https://www.xtendhealth.com/_ ## First AI Longevity Platform Powered by Providers Get Beta Access ## Connect every data source seamlessly. Integrates with EMRs, wearable devices, lab reports and more! # Your Health, all in one # Place Seamlessly track your progress with our all-in-one platform. Access and manage diagnostic reports, sync data from your favorite wearables like Apple Watch, Whoop, and Oura, and schedule virtual consultations with your doctor. Our user-friendly dashboard provides a comprehensive view of your health, making it easy to stay on track with your goals. Seamless Automation Real-Time Data Sync Customizable Solutions ## Comprehensive Insights As a provider, track every patient's progress, get AI driven protocols and get real time data from patients 24/7. #### AI-Driven Insights Unlock a new era of precision care with AI that illuminates risk, reveals opportunities, and drives better outcomes. #### Track patient health and recovery Continuously monitor patient progress beyond the clinic, turning real-world data into timely interventions and continuity of care. * Increase Revenue Per Patient * Seamless Integrations * Real-Time Reports * Personalized Engagement * Network of Diagnostics * AI Protocols * Data-Driven Decisions * Increased Efficiency ## AI-Powered Health Protocols Unlock real-time, personalized health protocols from our cutting-edge longevity AI—backed by providers, tailored to each patient’s results, and fully in your control. Expert Collaboration Save Dozens of hours each week Improved Patient Health Get early access to Xtend Get early access to Xtend --- ## Xtend Health - AI Coach For Longevity (/xtend-ai) <a id="xtend-health-ai-coach-for-longevity-xtend-ai"></a> _Source: https://www.xtendhealth.com/xtend-ai_ # Xtend AI ### Your Personalized Health Companion Powered by advanced contextual intelligence ### Xtend AI learns from your wearable data, lab results, and lifestyle inputs to deliver insights unique to you. ### Whether you’re asking about your heart rate trends, vitamin D levels, or daily hydration needs, it responds with evidence-based, individualized guidance. Designed to feel like having a functional health expert by your side, Xtend AI evolves with your data to help you understand, track, and optimize your well-being every day. ## Xtend AI For Providers ### Revolutionize patient care with intelligent clinical support. ### Revolutionize patient care with intelligent clinical support. Xtend AI integrates seamlessly into the provider dashboard, offering instant patient summaries, care plan drafting, and lab result interpretation—all personalized to each individual’s data. Providers can ask Xtend AI for insights, generate evidence-based recommendations, and streamline documentation with natural language prompts. By combining real-time biomarker analysis with contextual understanding, Xtend AI empowers clinicians to deliver precision care faster and more efficiently. --- ## Xtend Health - AI Coach For Longevity (/consumer) <a id="xtend-health-ai-coach-for-longevity-consumer"></a> _Source: https://www.xtendhealth.com/consumer_ Cardiovascular Overview Track your heart’s performance with real-time insights into heart rate, blood oxygen, and VO₂ max. Xtend Health visualizes your cardiovascular trends to help you monitor endurance and recovery effectively. **Neurological Overview** Understand your sleep quality with detailed hypnogram analysis. Xtend Health breaks down light and deep sleep patterns, helping you optimize rest and cognitive recovery. **Metabolic Overview** Get a clear picture of your energy balance with metabolic analytics. See your daily calorie breakdown between basal metabolism and active expenditure to better manage nutrition and performance. **Activity & Fitness Overview** Measure your movement with precision. Track total distance, workouts, and elevation to monitor daily progress and maintain an active lifestyle with actionable fitness metrics. ## Sign Up for Beta Access Get Beta Access --- ## Xtend Health - AI Coach For Longevity (/provider) <a id="xtend-health-ai-coach-for-longevity-provider"></a> _Source: https://www.xtendhealth.com/provider_ # The Al Platform for Functional Health Providers # The Al Coach for Functional Health Providers #### **Xtend empowers doctors to scale revenue and care—automatically transforming health data into personalized, AI-driven protocols.** ## Provider Dashboard * Empower your practice with real-time visibility and intelligent patient management. The Xtend Health Provider Dashboard centralizes patient data, lab results, appointments, and requests—helping clinicians make data-driven decisions with ease. * Track active cases, monitor diagnostic trends, and review biomarker reports all in one place. With built-in AI assistance, providers can generate personalized health plans, streamline communication, and deliver proactive care efficiently. ## Patient Management Overview Gain a unified view of your entire patient base. Xtend Health streamlines care coordination by displaying key patient details, upcoming appointments, and treatment statuses—all in one intuitive dashboard. Providers can efficiently track active, inactive, and returning patients while staying organized and informed in real time. ## Patient Profile & Insights Dive deeper into each patient’s health journey. From lab results and metrics to care plans and connections, Xtend Health’s detailed patient view centralizes everything a provider needs to deliver personalized care. Integrated chat assistance and quick AI actions—like summarizing patients or drafting care plans—help clinicians save time and focus on what matters most: better outcomes. Get early access to Xtend Get Beta Access --- ## Xtend Health - AI Coach For Longevity (/contact) <a id="xtend-health-ai-coach-for-longevity-contact"></a> _Source: https://www.xtendhealth.com/contact_ # Get Beta Access Have questions or need help? We’re here for you #### Sign up for beta access Full Name Email Address Message (Optional) Get Access FAQs ## Frequently Asked Questions What is Xtend? Xtend is a personalized digital health platform that helps you take control of your wellness journey backed by your provider. We combine AI, clinical insights, and behavioral science to guide you toward sustainable, healthier habits—one step at a time. Who is Xtend for? Xtend is designed for anyone looking to improve their health with smart, personalized support powered by our industry leading Xtend Health AI and your provider. Whether you're managing a chronic condition, starting your wellness journey, or just want to build better daily habits—Xtend meets you where you are. How does the AI work? Xtend’s AI analyzes your inputs—like symptoms, lifestyle, and preferences—and offers tailored recommendations based on clinical research and real-world outcomes. The more you use it, the smarter and more personalized it gets. Every decision and protocol is reviewed and approved by your provider. Is this a replacement for my doctor? No. Xtend is not a replacement for medical professionals. Think of us as your digital health co-pilot—providing daily guidance, insights, and motivation to complement the care you receive from your healthcare provider. We are however backed by your provider and work closely with them to tailor your experience. Is my data secure? Yes. Your privacy is our priority. We use industry-standard encryption and follow strict data protection practices. You’re always in control of what you share, and we never sell your data. We are also HIPPA compliant. How much does Xtend cost? We offer multiple plans based on your needs. You can get started for free, and upgrade anytime for access to more advanced features. See our pricing page for details. What makes Xtend different? Unlike generic wellness apps, Xtend is deeply personalized and backed directly by your doctor. It adapts to your health profile, learns your behaviors, and delivers proactive guidance—so you can make smarter choices without the overwhelm. Can I use Xtend with my existing healthcare tools? Yes. Xtend integrates with many popular health apps and wearables. We believe in meeting you where you already are—so your data works harder for you, not the other way around. Have more questions? Email us: [email protected] Edit Alter --- ## Xtend Health - AI Coach For Longevity (/termsofservice) <a id="xtend-health-ai-coach-for-longevity-termsofservice"></a> _Source: https://www.xtendhealth.com/termsofservice_ ## Terms Of Services #### Last updated on September 10th , 2025 Welcome to Xtend. Please read on to learn the rules and restrictions that govern your use of our website(s), products, services and applications (the “Services”), including, without limitation, any request to receive information about, or to purchase any of the products made available through our website(s) (each, a “Product”). Your purchase of any Products will also be governed by any other terms made available by us to you during the sales process. If you have any questions, comments, or concerns regarding these terms or the Services, please contact us at: [email protected]. These Terms of Use (the “Terms”) are a binding contract between you and XTEND HEALTH, INC. (“Xtend,” “we” and “us”). Your use of the Services in any way means that you agree to all of these Terms, and these Terms will remain in effect while you use the Services. These Terms include the provisions in this document as well as those in the Privacy Policy [https://www.xtendhealth.com/privacypolicy] and any other accompanying terms and conditions of sale entered into between you and us for the sale of any Products. Your use of or participation in certain Services may also be subject to additional policies, rules and/or conditions (“Additional Terms”), which are incorporated herein by reference, and you understand and agree that by using or participating in any such Services, you agree to also comply with these Additional Terms. Please read these Terms carefully. They cover important information about Services provided to you and any charges, taxes, and fees we bill you. These Terms include information about future changes to these Terms, automatic renewals, limitations of liability, a class action waiver and resolution of disputes by arbitration instead of in court. PLEASE NOTE THAT YOUR USE OF AND ACCESS TO OUR SERVICES ARE SUBJECT TO THE FOLLOWING TERMS; IF YOU DO NOT AGREE TO ALL OF THE FOLLOWING, YOU MAY NOT USE OR ACCESS THE SERVICES IN ANY MANNER. ARBITRATION NOTICE AND CLASS ACTION WAIVER: EXCEPT FOR CERTAIN TYPES OF DISPUTES DESCRIBED IN THE ARBITRATION AGREEMENT SECTION BELOW, YOU AGREE THAT DISPUTES BETWEEN YOU AND US WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. Will these Terms ever change? We are constantly trying to improve our Products and Services, so these Terms may need to change along with our Products and Services. We reserve the right to change the Terms at any time, but if we do, we will place a notice on our site located at www.xtendhealth.com, send you an email, and/or notify you by some other means. If you don’t agree with the new Terms, you are free to reject them; unfortunately, that means you will no longer be able to use the Services. If you use the Services in any way after a change to the Terms is effective, that means you agree to all of the changes. Except for changes by us as described here, no other amendment or modification of these Terms will be effective unless in writing and signed by both you and us. What about my privacy? Xtend takes the privacy of its users very seriously. For the current Xtend Privacy Policy, please click here[https://www.xtendhealth.com/privacypolicy]. Children’s Online Privacy Protection Act The Children’s Online Privacy Protection Act (“COPPA”) requires that online service providers obtain parental consent before they knowingly collect personally identifiable information online from children who are under 13 years of age. We do not knowingly collect or solicit personally identifiable information from children under 13 years of age; if you are a child under 13 years of age, please do not attempt to register for or otherwise use the Services or send us any personal information. If we learn we have collected personal information from a child under 13 years of age, we will delete that information as quickly as possible. If you believe that a child under 13 years of age may have provided us personal information, please contact us at [email protected]. Health Insurance Portability & Accountability Act Some professionals you may interact with in connection with our Services qualify as “health care providers” under the Health Insurance Portability & Accountability Act (“Health Care Providers” and “HIPAA”, respectively). Such Health Care Providers may require you to review and acknowledge their specific HIPAA Notice of Privacy Practices; any such terms are between you and such Health Care Provider. We encourage you to review our Privacy Policy [https://www.xtendhealth.com/privacypolicy], which provides additional information on how Xtend may use your Personal Data (as defined in the Privacy Policy) and any communications between you and such Health Care Provider. What are the basics of using Xtend? You may be required to sign up for an account, select a password and user name (“Xtend User ID”), and provide us with certain information or data, such as your contact information. You promise to provide us with accurate, complete, and updated registration information about yourself. You may not select as your Xtend User ID a name that you do not have the right to use, or another person’s name with the intent to impersonate that person. You may not transfer your account to anyone else without our prior written permission. Additionally, you may be able to access certain parts or features of the Services by using your account credentials from other services (each, a “Third Party Account”), such as those offered by Google and Apple. By using the Services through a Third Party Account, you permit us to access certain information from such account for use by the Services. You are ultimately in control of how much information is accessible to us and may exercise such control by adjusting your privacy settings on your Third Party Account. You represent and warrant that you are an individual of legal age to form a binding contract (or if not, you’ve received your parent’s or guardian’s permission to use the Services and have gotten your parent or guardian to agree to these Terms on your behalf). You will only use the Services and Products you obtain for your own internal, personal, non-commercial use, and not on behalf of or for the benefit of any third party, and only in a manner that complies with all laws that apply to you. If your use of the Services or Products is prohibited by applicable laws, then you aren’t authorized to use the Services. We can’t and won’t be responsible for your using the Services or Products in a way that breaks the law. You will not share your Xtend User ID, account or password with anyone, and you must protect the security of your Xtend User ID, account, password and any other access tools or credentials. You’re responsible for any activity associated with your Xtend User ID and account. No Medical Advice; Not for Emergencies Xtend does not offer medical advice or diagnoses, or engage in the practice of medicine. Our Services are not intended to be a substitute for professional medical advice, diagnosis, or treatment and are offered for informational and communicative purposes only. The Services are not intended to be, and must not be taken to be, the practice of medicine, nursing, pharmacy or other healthcare advice by Xtend. The Services are not meant to diagnose or treat any conditions – only your medical professional can determine the right course of treatment for you and determine what is safe, appropriate and effective based on your needs. Reliance on any information provided by Xtend or in connection with the Services is solely at your own risk. You are solely responsible for any decisions or actions you take based on the information and materials available through the Services. You acknowledge that although some Content (defined below) may be provided by individuals in the medical profession, the provision of such Content does not create a medical professional/patient relationship between you and Xtend or between you and any other individual or entity, and does not constitute an opinion, medical advice, or diagnosis or treatment. Healthcare providers and patients should always obtain applicable diagnostic information from appropriate trusted sources. Healthcare providers should never withhold professional medical advice or delay in providing it because of something they have read in connection with our Services. THE SERVICES SHOULD NEVER BE USED AS A SUBSTITUTE FOR EMERGENCY CARE. IF YOU HAVE A MEDICAL OR MENTAL HEALTH EMERGENCY, ARE THINKING ABOUT SUICIDE OR TAKING ACTIONS THAT MAY CAUSE HARM TO YOU OR TO OTHERS, YOU SHOULD SEEK EMERGENCY TREATMENT AT THE NEAREST EMERGENCY ROOM OR DIAL 911. Not a Medical Device The Services, Content and our Products are not medical devices and are not intended to be used as medical devices. Furthermore, the Services and the Products are neither regulated nor approved by the U.S. Food and Drug Administration, and are not designed to detect or prevent causes of any medical condition. The Services and Content are not a substitute for medical care or adult supervision. You acknowledge, understand and agree that your use of the Services, Content and Products is entirely at your own risk. What about messaging? As part of the Services, you may receive communications through the Services, including messages that Xtend sends you (for example, via email or SMS). When signing up for the Services, you will receive a welcome message and instructions on how to stop receiving messages. By signing up for the Services and providing us with your wireless number, you confirm that you want Xtend to send you information that we think may be of interest to you, which may include Xtend using automated dialing technology to text you at the wireless number you provided, and you agree to receive communications from Xtend, and you represent and warrant that each person you register for the Services or for whom you provide a wireless phone number has consented to receive communications from Xtend. You agree to indemnify and hold Xtend harmless from and against any and all claims, liabilities, damages (actual and consequential), losses and expenses (including attorneys’ fees) arising from or in any way related to your breach of the foregoing. Are there restrictions in how I can use the Services? You represent, warrant, and agree that you will not provide or contribute anything, including any Content (as that term is defined below), to the Services, or otherwise use or interact with the Services, in a manner that: (a) infringes or violates the intellectual property rights or any other rights of anyone else (including Xtend); (b) violates any law or regulation, including, without limitation, any applicable export control laws, privacy laws or any other purpose not reasonably intended by Xtend; (c) is dangerous, harmful, fraudulent, deceptive, threatening, harassing, defamatory, obscene, or otherwise objectionable; (d) jeopardizes the security of your Xtend User ID, account or anyone else’s (such as allowing someone else to log in to the Services as you); (e) attempts, in any manner, to obtain the password, account, or other security information from any other user; (f) violates the security of any computer network, or cracks any passwords or security encryption codes; (g) runs Maillist, Listserv, any form of auto-responder or “spam” on the Services, or any processes that run or are activated while you are not logged into the Services, or that otherwise interfere with the proper working of the Services (including by placing an unreasonable load on the Services’ infrastructure); (h) “crawls,” “scrapes,” or “spiders” any page, data, or portion of or relating to the Services or Content (through use of manual or automated means); (i) copies or stores any significant portion of the Content; or (j) decompiles, reverse engineers, or otherwise attempts to obtain the source code or underlying ideas or information of or relating to the Products or Services. A violation of any of the foregoing is grounds for termination of your right to use or access the Services. What are my rights in the Services? The materials displayed or performed or available on or through the Services, including, but not limited to, text, graphics, data, articles, photos, images, illustrations and so forth (all of the foregoing, the “Content”) are protected by copyright and/or other intellectual property laws. You promise to abide by all copyright notices, trademark rules, information, and restrictions contained in any Content you access through the Services, and you won’t use, copy, reproduce, modify, translate, publish, broadcast, transmit, distribute, perform, upload, display, license, sell, commercialize or otherwise exploit for any purpose any Content not owned by you, (i) without the prior consent of the owner of that Content or (ii) in a way that violates someone else’s (including Xtend's) rights. Subject to these Terms, we grant each user of the Services a worldwide, non-exclusive, non- sublicensable and non-transferable license to use (i.e., to download and display locally) Content solely for purposes of using the Services. Use, reproduction, modification, distribution or storage of any Content for any purpose other than using the Services is expressly prohibited without prior written permission from us. You understand that Xtend owns the Services. You won’t modify, publish, transmit, participate in the transfer or sale of, reproduce (except as expressly provided in this Section), create derivative works based on, or otherwise exploit any of the Services. The Services may allow you to copy or download certain Content, but please remember that even where these functionalities exist, all the restrictions in this section still apply. Who is responsible for what I see and do on the Services? Any information or Content publicly posted or privately transmitted through the Services is the sole responsibility of the person from whom such Content originated, and you access all such information and Content at your own risk, and we aren’t liable for any errors or omissions in that information or Content or for any damages or loss you might suffer in connection with it. We cannot control and have no duty to take any action regarding how you may interpret and use the Content or what actions you may take as a result of having been exposed to the Content, and you hereby release us from all liability for you having acquired or not acquired Content through the Services. We can’t guarantee the identity of any users with whom you interact in using the Services and are not responsible for which users gain access to the Services. You are responsible for all Content you contribute, in any manner, to the Services, and you represent and warrant you have all rights necessary to do so, in the manner in which you contribute it. The Services may contain links or connections to third-party websites or services that are not owned or controlled by Xtend. When you access third-party websites or use third-party services, you accept that there are risks in doing so, and that Xtend is not responsible for such risks. Xtend has no control over, and assumes no responsibility for, the content, accuracy, privacy policies, or practices of or opinions expressed in any third-party websites or by any third party that you interact with through the Services. In addition, Xtend will not and cannot monitor, verify, censor or edit the content of any third-party site or service. We encourage you to be aware when you leave the Services and to read the terms and conditions and privacy policy of each third-party website or service that you visit or utilize. By using the Services, you release and hold us harmless from any and all liability arising from your use of any third-party website or service. Your interactions with organizations and/or individuals found on or through the Services, including payment and delivery of goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such organizations and/or individuals. You should make whatever investigation you feel necessary or appropriate before proceeding with any online or offline transaction with any of these third parties. You agree that Xtend shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings. If there is a dispute between participants on this site or Services, or between users and any third party, you agree that Xtend is under no obligation to become involved. In the event that you have a dispute with one or more other users, you release Xtend, its directors, officers, employees, agents, and successors from claims, demands, and damages of every kind or nature, known or unknown, suspected or unsuspected, disclosed or undisclosed, arising out of or in any way related to such disputes and/or our Services. You shall and hereby do waive California Civil Code Section 1542 or any similar law of any jurisdiction, which says in substance: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.” Will Xtend ever change the Services? We’re always trying to improve our Products and Services, so they may change over time. We may suspend or discontinue any part of the Services, or we may introduce new features or impose limits on certain features or restrict access to parts or all of the Services. We’ll try to give you notice when we make a material change to the Services that would adversely affect you, but this isn’t always practical. We reserve the right to remove any Content from the Services at any time, for any reason (including, but not limited to, if someone alleges you contributed that Content in violation of these Terms), in our sole discretion, and without notice. Do the Services cost anything? Products are offered at the prices set forth on our Paid Products page, and you may choose to purchase Products through the www.xtendhealth.com website or our mobile applications. Xtend may limit or cancel quantities of Products purchased, and it reserves the right to refuse any order. In the event Xtend needs to make a change to an order, it will attempt to notify you by contacting the email address, billing address, and/or phone number provided at the time the order was made. The prices displayed are quoted in U.S. currency and are valid only in the United States. Prices are subject to change at any time. Sales tax will be determined by the shipping address of the order and will automatically be added to the order. Xtend is required by law to apply sales tax to orders to certain states. Purchased Products will be shipped to the shipping address of the order. Information about our shipping rates and return policy can all be found on our Frequently Asked Questions page. Any payment terms presented to you in the process of purchasing Products are deemed part of these Terms. Note that if you elect to receive text messages through the Services, data and message rates may apply. Any and all such charges, fees or costs are your sole responsibility. You should consult with your wireless carrier to determine what rates, charges, fees or costs may apply to your use of the Services. a. Billing. We use a third-party payment processor (the “Payment Processor”) to bill you through a payment account linked to your account on the Services (your “Billing Account”). The processing of payments will be subject to the terms, conditions and privacy policies of the Payment Processor in addition to these Terms. Currently, we use Stripe, Inc. as our Payment Processor. You can access Stripe’s Terms of Service at https://stripe.com/us/checkout/legal and their Privacy Policy at https://stripe.com/us/privacy. We are not responsible for any error by, or other acts or omissions of, the Payment Processor. By choosing to purchase Products, you agree to pay us, through the Payment Processor, all charges at the prices then in effect for any such Products in accordance with the applicable payment terms, and you authorize us, through the Payment Processor, to charge your chosen payment provider (your “Payment Method”). You agree to make payment using that selected Payment Method. We reserve the right to correct any errors or mistakes that the Payment Processor makes even if it has already requested or received payment. b. Payment Method. The terms of your payment will be based on your Payment Method and may be determined by agreements between you and the financial institution, credit card issuer or other provider of your chosen Payment Method. If we, through the Payment Processor, do not receive payment from you, you agree to pay all amounts due on your Billing Account upon demand. c. Recurring Billing. Some of the Products may be sold as a subscription, consisting of an initial period for which there is a one-time charge, followed by recurring period charges for additional Products as agreed to by you (“Paid Subscription”). By choosing a Paid Subscription, you acknowledge that such Services have an initial and recurring payment feature and you accept responsibility for all recurring charges prior to cancellation. WE MAY SUBMIT PERIODIC CHARGES (E.G., MONTHLY) WITHOUT FURTHER AUTHORIZATION FROM YOU, UNTIL YOU PROVIDE PRIOR NOTICE (RECEIPT OF WHICH IS CONFIRMED BY US) THAT YOU HAVE TERMINATED THIS AUTHORIZATION OR WISH TO CHANGE YOUR PAYMENT METHOD. SUCH NOTICE WILL NOT AFFECT CHARGES SUBMITTED BEFORE WE REASONABLY COULD ACT. TO TERMINATE YOUR AUTHORIZATION OR CHANGE YOUR PAYMENT METHOD, GO TO ACCOUNT SETTINGS or email us as [email protected]. d. Current Information Required. YOU MUST PROVIDE CURRENT, COMPLETE AND ACCURATE INFORMATION FOR YOUR BILLING ACCOUNT. YOU MUST PROMPTLY UPDATE ALL INFORMATION TO KEEP YOUR BILLING ACCOUNT CURRENT, COMPLETE AND ACCURATE (SUCH AS A CHANGE IN BILLING ADDRESS, CREDIT CARD NUMBER, OR CREDIT CARD EXPIRATION DATE), AND YOU MUST PROMPTLY NOTIFY US OR OUR PAYMENT PROCESSOR IF YOUR PAYMENT METHOD IS CANCELED (E.G., FOR LOSS OR THEFT) OR IF YOU BECOME AWARE OF A POTENTIAL BREACH OF SECURITY, SUCH AS THE UNAUTHORIZED DISCLOSURE OR USE OF YOUR USER NAME OR PASSWORD. CHANGES TO SUCH INFORMATION CAN BE MADE AT ACCOUNT SETTINGS. IF YOU FAIL TO PROVIDE ANY OF THE FOREGOING INFORMATION, YOU AGREE THAT WE MAY CONTINUE CHARGING YOU FOR ANY USE OF PAID SUBSCRIPTIONS UNDER YOUR BILLING ACCOUNT UNLESS YOU HAVE TERMINATED YOUR PAID SUBSCRIPTIONS AS SET FORTH ABOVE. e. Change in Amount Authorized. If the amount to be charged to your Billing Account varies from the amount you preauthorized (other than due to the imposition or change in the amount of state sales taxes), you have the right to receive, and we shall provide, notice of the amount to be charged and the date of the charge before the scheduled date of the transaction. Any agreement you have with your payment provider will govern your use of your Payment Method. You agree that we may accumulate charges incurred and submit them as one or more aggregate charges, including during or at the end of each billing cycle. f. Auto-Renewal for Paid Subscriptions. Unless you opt out of auto-renewal, which can be done through your account settings, any Paid Subscription(s) you have signed up for will be automatically extended for successive renewal periods of the same duration as the subscription term originally selected, at the then-current non-promotional rate. To change or resign your Paid Subscription(s) at any time, go to account settings. If you terminate a Paid Subscription, you may use your subscription until the end of your then-current term, and your subscription will not be renewed after your then-current term expires. However, you will not be eligible for a prorated refund of any portion of the subscription fee paid for the then-current subscription period. IF YOU DO NOT WANT TO CONTINUE TO BE CHARGED ON A RECURRING MONTHLY BASIS, YOU MUST CANCEL THE APPLICABLE PAID SUBSCRIPTION THROUGH YOUR ACCOUNT SETTINGS OR TERMINATE YOUR XTEND ACCOUNT BEFORE THE END OF THE RECURRING TERM. PAID SUBSCRIPTIONS CANNOT BE TERMINATED BEFORE THE END OF THE PERIOD FOR WHICH YOU HAVE ALREADY PAID, AND EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS, XTEND WILL NOT REFUND ANY FEES THAT YOU HAVE ALREADY PAID. g. Reaffirmation of Authorization. Your non-termination or continued use of a Paid Subscription reaffirms that we are authorized to charge your Payment Method for that Paid Subscription. We may submit those charges for payment and you will be responsible for such charges. This does not waive our right to seek payment directly from you. Your charges may be payable in advance, in arrears, per usage, or as otherwise described when you initially selected to use the Paid Subscription. h. Free Trials and Other Promotions. Any free trial or other promotion that provides access to free Products or free Paid Subscriptions must be used within the specified time of the trial. You must stop using a Paid Subscription before the end of the trial period in order to avoid being charged for that Paid Subscription. If you cancel prior to the end of the trial period and are inadvertently charged for a Paid Subscription, please contact us at [email protected]. What if I want to stop using the Services? You’re free to do that at any time by contacting us at [email protected]; please refer to our Privacy Policy [https://www.xtendhealth.com/privacypolicy], as well as the licenses above, to understand how we treat information you provide to us after you have stopped using our Services. Xtend is also free to terminate (or suspend access to) your use of the Services or your account for any reason in our discretion, including your breach of these Terms. Xtend has the sole right to decide whether you are in violation of any of the restrictions set forth in these Terms. Account termination may result in destruction of any Content associated with your account, so keep that in mind before you decide to terminate your account. If you have deleted your account by mistake, contact us immediately at [email protected] – we will try to help, but unfortunately, we can’t promise that we can recover or restore anything. Provisions that, by their nature, should survive termination of these Terms shall survive termination. By way of example, all of the following will survive termination: any obligation you have to pay us or indemnify us, any limitations on our liability, any terms regarding ownership or intellectual property rights, and terms regarding disputes between us, including without limitation the arbitration agreement. What about Mobile Applications and In-App Purchases? You acknowledge and agree that the availability of our mobile application is dependent on the third party stores from which you download the application, e.g., the App Store from Apple or the Android app market from Google (each an “App Store”). Each App Store may have its own terms and conditions to which you must agree before downloading mobile applications from such store, including the specific terms relating to Apple App Store set forth below. You agree to comply with, and your license to use our application is conditioned upon your compliance with, such App Store terms and conditions. To the extent such other terms and conditions from such App Store are less restrictive than, or otherwise conflict with, the terms and conditions of these Terms of Use, the more restrictive or conflicting terms and conditions in these Terms of Use apply. Through our mobile applications, you may purchase (“In-App Purchase”) certain goods or features designed to enhance the performance of the Services. When you make an In-App Purchase, you are doing so through either the Apple iTunes service or the Google Play service and you are agreeing to their respective Terms and Conditions, available at http://www.apple.com/legal/internet- services/itunes/us/terms.html and http://play.google.com/intl/en\_us/about/play-terms.html). Xtend is not a party to any In-App Purchase. I use the Xtend App available via the Apple App Store – should I know anything about that? These Terms apply to your use of all the Services, including our iOS applications (the “Application”) available via the Apple, Inc. (“Apple”) App Store, but the following additional terms also apply to the Application: (a) Both you and Xtend acknowledge that the Terms are concluded between you and Xtend only, and not with Apple, and that Apple is not responsible for the Application or the Content; (b) The Application is licensed to you on a limited, non-exclusive, non-transferrable, non-sublicensable basis, solely to be used in connection with the Services for your private, personal, non-commercial use, subject to all the terms and conditions of these Terms as they are applicable to the Services; (c) You will only use the Application in connection with an Apple device that you own or control; (d) You acknowledge and agree that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Application; (e) In the event of any failure of the Application to conform to any applicable warranty, including those implied by law, you may notify Apple of such failure; upon notification, Apple’s sole warranty obligation to you will be to refund to you the purchase price, if any, of the Application; (f) You acknowledge and agree that Xtend, and not Apple, is responsible for addressing any claims you or any third party may have in relation to the Application; (g) You acknowledge and agree that, in the event of any third-party claim that the Application or your possession and use of the Application infringes that third party’s intellectual property rights, Xtend, and not Apple, will be responsible for the investigation, defense, settlement and discharge of any such infringement claim; (h) You represent and warrant that you are not located in a country subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country, and that you are not listed on any U.S. Government list of prohibited or restricted parties; (i) Both you and Xtend acknowledge and agree that, in your use of the Application, you will comply with any applicable third-party terms of agreement which may affect or be affected by such use; and (j) Both you and Xtend acknowledge and agree that Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms, and that upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as the third-party beneficiary hereof. What else do I need to know? Warranty Disclaimer. Xtend and its licensors, suppliers, partners, parent, subsidiaries or affiliated entities, and each of their respective officers, directors, members, employees, consultants, contract employees, representatives and agents, and each of their respective successors and assigns (Xtend and all such parties together, the “Xtend Parties”) make no representations or warranties concerning the Services, including without limitation regarding any Content contained in or accessed through the Services or any Products, and the Xtend Parties will not be responsible or liable for the accuracy, copyright compliance, legality, or decency of material contained in or accessed through the Services or any claims, actions, suits procedures, costs, expenses, damages or liabilities arising out of use of, or in any way related to your participation in, the Services. The Xtend Parties make no representations or warranties regarding suggestions or recommendations of services or products offered or purchased through or in connection with the Services including, without limitation, any Products. Products and services purchased or offered (whether or not following such recommendations and suggestions) through the Services are provided “AS-IS” and without any warranty of any kind from the Xtend Parties or others (unless, with respect to such others only, provided expressly and unambiguously in writing by a designated third party for a specific product). THE SERVICES AND CONTENT ARE PROVIDED BY XTEND (AND ITS LICENSORS AND SUPPLIERS) ON AN “AS-IS” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT USE OF THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. Limitation of Liability. TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY (INCLUDING, WITHOUT LIMITATION, TORT, CONTRACT, STRICT LIABILITY, OR OTHERWISE) SHALL ANY OF THE XTEND PARTIES BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR (A) ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING DAMAGES FOR LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF DATA, LOSS OF GOODWILL, WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, (B) ANY SUBSTITUTE GOODS, SERVICES OR TECHNOLOGY, (C) ANY AMOUNT, IN THE AGGREGATE, IN EXCESS OF THE GREATER OF (I) ONE-HUNDRED ($100) DOLLARS OR (II) THE AMOUNTS PAID AND/OR PAYABLE BY YOU TO XTEND IN CONNECTION WITH THE SERVICES IN THE TWELVE (12) MONTH PERIOD PRECEDING THIS APPLICABLE CLAIM OR (D) ANY MATTER BEYOND OUR REASONABLE CONTROL. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL OR CERTAIN OTHER DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSIONS MAY NOT APPLY TO YOU. Indemnity. You agree to indemnify and hold the Xtend Parties harmless from and against any and all claims, liabilities, damages (actual and consequential), losses and expenses (including attorneys’ fees) arising from or in any way related to any claims relating to (a) your use of the Services (including any actions taken by a third party using your account)and any Products, and (b) your violation of these Terms. In the event of such a claim, suit, or action (“Claim”), we will attempt to provide notice of the Claim to the contact information we have for your account (provided that failure to deliver such notice shall not eliminate or reduce your indemnification obligations hereunder). Assignment. You may not assign, delegate or transfer these Terms or your rights or obligations hereunder, or your Services account, in any way (by operation of law or otherwise) without Xtend's prior written consent. We may transfer, assign, or delegate these Terms and our rights and obligations without consent. Choice of Law. These Terms are governed by and will be construed under the Federal Arbitration Act, applicable federal law, and the laws of the State of Delaware, without regard to the conflicts of laws provisions thereof. Arbitration Agreement. Please read the following ARBITRATION AGREEMENT carefully because it requires you to arbitrate certain disputes and claims with Xtend and limits the manner in which you can seek relief from Xtend. Both you and Xtend acknowledge and agree that for the purposes of any dispute arising out of or relating to the subject matter of these Terms, Xtend's officers, directors, employees and independent contractors (“Personnel”) are third-party beneficiaries of these Terms, and that upon your acceptance of these Terms, Personnel will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as the third-party beneficiary hereof. (a) Arbitration Rules; Applicability of Arbitration Agreement. The parties shall use their best efforts to settle any dispute, claim, question, or disagreement arising out of or relating to the subject matter of these Terms directly through good-faith negotiations, which shall be a precondition to either party initiating arbitration. If such negotiations do not resolve the dispute, it shall be finally settled by binding arbitration in New Castle County, Delaware. The arbitration will proceed in the English language, in accordance with the JAMS Streamlined Arbitration Rules and Procedures (the “Rules”) then in effect, by one commercial arbitrator with substantial experience in resolving intellectual property and commercial contract disputes. The arbitrator shall be selected from the appropriate list of JAMS arbitrators in accordance with such Rules. Judgment upon the award rendered by such arbitrator may be entered in any court of competent jurisdiction. (b) Costs of Arbitration. The Rules will govern payment of all arbitration fees. Xtend will pay all arbitration fees for claims less than seventy-five thousand ($75,000) dollars. Xtend will not seek its attorneys’ fees and costs in arbitration unless the arbitrator determines that your claim is frivolous. (c) Small Claims Court; Infringement. Either you or Xtend may assert claims, if they qualify, in small claims court in New Castle County, Delaware or any United States county where you live or work. Furthermore, notwithstanding the foregoing obligation to arbitrate disputes, each party shall have the right to pursue injunctive or other equitable relief at any time, from any court of competent jurisdiction, to prevent the actual or threatened infringement, misappropriation or violation of a party's copyrights, trademarks, trade secrets, patents or other intellectual property rights. (d) Waiver of Jury Trial. YOU AND XTEND WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO GO TO COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR JURY. You and Xtend are instead choosing to have claims and disputes resolved by arbitration. Arbitration procedures are typically more limited, more efficient, and less costly than rules applicable in court and are subject to very limited review by a court. In any litigation between you and Xtend over whether to vacate or enforce an arbitration award, YOU AND XTEND WAIVE ALL RIGHTS TO A JURY TRIAL, and elect instead to have the dispute be resolved by a judge. (e) Waiver of Class or Consolidated Actions. ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE ARBITRATED OR LITIGATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS BASIS. CLAIMS OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR LITIGATED JOINTLY OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER. If however, this waiver of class or consolidated actions is deemed invalid or unenforceable, neither you nor Xtend is entitled to arbitration; instead all claims and disputes will be resolved in a court as set forth in (g) below. (f) Opt-out. You have the right to opt out of the provisions of this Section by sending written notice of your decision to opt out to the following address: 5727 NW 7 Street, Unit 309, Miami, Florida 33126 postmarked within thirty (30) days of first accepting these Terms. You must include (i) your name and residence address, (ii) the email address and/or telephone number associated with your account, and (iii) a clear statement that you want to opt out of these Terms’ arbitration agreement. (g) Exclusive Venue. If you send the opt-out notice in (f), and/or in any circumstances where the foregoing arbitration agreement permits either you or Xtend to litigate any dispute arising out of or relating to the subject matter of these Terms in court, then the foregoing arbitration agreement will not apply to either party, and both you and Xtend agree that any judicial proceeding (other than small claims actions) will be brought in the state or federal courts located in, respectively, New Castle County, Delaware, or the federal district in which that county falls. (h) Severability. If the prohibition against class actions and other claims brought on behalf of third parties contained above is found to be unenforceable, then all of the preceding language in this Arbitration Agreement section will be null and void. This arbitration agreement will survive the termination of your relationship with Xtend. Miscellaneous. You will be responsible for paying, withholding, filing, and reporting all taxes, duties, and other governmental assessments associated with your activity in connection with the Services, provided that the Xtend may, in its sole discretion, do any of the foregoing on your behalf or for itself as it sees fit. The failure of either you or us to exercise, in any way, any right herein shall not be deemed a waiver of any further rights hereunder. If any provision of these Terms are found to be unenforceable or invalid, that provision will be limited or eliminated, to the minimum extent necessary, so that these Terms shall otherwise remain in full force and effect and enforceable. You and Xtend agree that these Terms are the complete and exclusive statement of the mutual understanding between you and Xtend, and that these Terms supersede and cancel all previous written and oral agreements, communications and other understandings relating to the subject matter of these Terms. You hereby acknowledge and agree that you are not an employee, agent, partner, or joint venture of Xtend, and you do not have any authority of any kind to bind Xtend in any respect whatsoever. Except as expressly set forth in the sections above regarding the Apple Application and the arbitration agreement, you and Xtend agree there are no third-party beneficiaries intended under these Terms. --- ## Xtend Health - AI Coach For Longevity (/privacypolicy) <a id="xtend-health-ai-coach-for-longevity-privacypolicy"></a> _Source: https://www.xtendhealth.com/privacypolicy_ ## Privacy Policy #### Last updated on September 10th, 2025 At Xtend, we take your privacy seriously. Please read this Privacy Policy to learn how we treat your personal data. By using or accessing our Services in any manner, you acknowledge that you accept the practices and policies outlined below, and you hereby consent that we will collect, use and disclose your information as described in this Privacy Policy. Remember that your use of Xtend's Services is at all times subject to our Terms of Use, [https://www.xtendhealth.com/termsofservice], which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Use. As we continually work to improve our Services, we may need to change this Privacy Policy from time to time. We will alert you of material changes by placing a notice on the Xtend website, by sending you an email and/or by some other means. Please note that if you’ve opted not to receive legal notice emails from us (or you haven’t provided us with your email address), those legal notices will still govern your use of the Services, and you are still responsible for reading and understanding them. If you use the Services after any changes to the Privacy Policy have been posted, that means you agree to all of the changes. Privacy Policy Table of Contents What this Privacy Policy Covers Personal Data Categories of Personal Data We Collect Our Commercial or Business Purposes for Collecting Personal Data Other Permitted Purposes for Processing Personal Data Categories of Sources of Personal Data How We Disclose Your Personal Data Tracking Tools and Opt-Out Data Security Personal Data of Children Nebraska Resident Rights (“NDPA”) Texas Resident Rights (“TDPSA”) Exercising Your Rights under the State Privacy Laws Other State Law Privacy Rights Contact Information This Privacy Policy covers how we treat Personal Data that we gather when you access or use our Services. “Personal Data” means any information that identifies or relates to a particular individual and also includes information referred to as “personally identifiable information” or “personal information” or “sensitive personal information” under applicable data privacy laws, rules or regulations. This Privacy Policy does not cover the practices of companies we don’t own or control or people we don’t manage. Categories of Personal Data We Collect This chart details the categories of Personal Data that we collect and have collected over the past 12 months: Our Commercial or Business Purposes for Collecting Personal Data Providing, Customizing and Improving the Services o Creating and managing your account or other user profiles. o Processing orders or other transactions; billing. o Providing you with the products, services or information you request. o Meeting or fulfilling the reason you provided the information to us. o Providing support and assistance for the Services. o Improving the Services, including testing, research, internal analytics and product development. o Personalizing the Services, website content and communications based on your preferences. o Doing fraud protection, security and debugging. o Carrying out other business purposes stated when collecting your Personal Data or as otherwise set forth in applicable data privacy laws, such as the Nebraska Data Privacy Act (the “NDPA”), or the Texas Data Privacy and Security Act (“TDPSA”) (collectively, the “State Privacy Laws”). Marketing the Services o Marketing and selling the Services. Corresponding with You o Responding to correspondence that we receive from you, contacting you when necessary or requested, and sending you information about Xtend or the Services. Other Permitted Purposes for Processing Personal Data In addition, each of the above referenced categories of Personal Data may be collected, used, and disclosed with the government, including law enforcement, or other parties to meet certain legal requirements and enforcing legal terms including: fulfilling our legal obligations under applicable law, regulation, court order or other legal process, such as preventing, detecting and investigating security incidents and potentially illegal or prohibited activities; protecting the rights, property or safety of you, Xtend or another party; enforcing any agreements with you; responding to claims that any posting or other content violates third-party rights; and resolving disputes. We will not collect additional categories of Personal Data or use the Personal Data we collected for materially different, unrelated or incompatible purposes without providing you notice or obtaining your consent. Categories of Sources of Personal Data We collect Personal Data about you from the following categories of sources: You o When you provide such information directly to us. When you create an account or use our interactive tools and Services. When you voluntarily provide information in free-form text boxes through the Services or through responses to surveys or questionnaires. When you send us an email or otherwise contact us. o When you use the Services and such information is collected automatically. Through Cookies (defined in the “Tracking Tools and Opt-Out” section below). If you download our mobile application or use a location-enabled browser, we may receive information about your location and mobile device, as applicable. If you download and install certain applications and software we make available, we may receive and collect information transmitted from your computing device for the purpose of providing you the relevant Services, such as information regarding when you are logged on and available to receive updates or alert notices. We disclose your Personal Data to the categories of service providers and other parties listed in this section. Depending on state laws that may be applicable to you, some of these disclosures may constitute a “sale” of your Personal Data. For more information, please refer to the state-specific sections below. Service Providers. These parties help us provide the Services or perform business functions on our behalf. They include: o Hosting, technology and communication providers. o Analytics providers for web traffic or usage of the site. o Security and fraud prevention consultants. o Support and customer service vendors. o Product fulfillment and delivery providers. o Payment processors. Our payment processing partner Stripe, Inc. (“Stripe”) collects your voluntarily- provided payment card information necessary to process your payment. Please see Stripe’s terms of service and privacy policy for information on its use and storage of your Personal Data. Parties You Authorize, Access or Authenticate. o Third parties you access through the services. Legal Obligations We may disclose any Personal Data that we collect with third parties in conjunction with any of the activities set forth under “Other Permitted Purposes for Processing Personal Data” section above. Business Transfers All of your Personal Data that we collect may be transferred to a third party if we undergo a merger, acquisition, bankruptcy or other transaction in which that third party assumes control of our business (in whole or in part). Data that is Not Personal Data We may create aggregated, de-identified or anonymized data from the Personal Data we collect, including by removing information that makes the data personally identifiable to a particular user. We may use such aggregated, de-identified or anonymized data and disclose it with third parties for our lawful business purposes, including to analyze, build and improve the Services and promote our business, provided that we will not disclose such data in a manner that could identify you. The Services use cookies and similar technologies such as pixel tags, web beacons, clear GIFs and JavaScript (collectively, “Cookies”) to enable our servers to recognize your web browser, tell us how and when you visit and use our Services, analyze trends, learn about our user base and operate and improve our Services. Cookies are small pieces of data– usually text files – placed on your computer, tablet, phone or similar device when you use that device to access our Services. We may also supplement the information we collect from you with information received from third parties, including third parties that have placed their own Cookies on your device(s). Please note that because of our use of Cookies, the Services do not support “Do Not Track” requests sent from a browser at this time. We use the following types of Cookies: Essential Cookies. Essential Cookies are required for providing you with features or services that you have requested. For example, certain Cookies enable you to log into secure areas of our Services. Disabling these Cookies may make certain features and services unavailable. Performance/Analytical Cookies. Performance/Analytical Cookies allow us to understand how visitors use our Services. They do this by collecting information about the number of visitors to the Services, what pages visitors view on our Services and how long visitors are viewing pages on the Services. Performance/Analytical Cookies also help us measure the performance of our advertising campaigns in order to help us improve our campaigns and the Services’ content for those who engage with our advertising. For example, Google LLC (“Google”) uses cookies in connection with its Google Analytics services. Google’s ability to use and disclose information collected by Google Analytics about your visits to the Services is subject to the Google Analytics Terms of Use and the Google Privacy Policy. You have the option to opt-out of Google’s use of Cookies by visiting the Google advertising opt-out page at www.google.com/privacy\_ads.html or the Google Analytics Opt- out Browser Add-on at https://tools.google.com/dlpage/gaoptout/. You can decide whether or not to accept Cookies through your internet browser’s settings. Most browsers have an option for turning off the Cookie feature, which will prevent your browser from accepting new Cookies, as well as (depending on the sophistication of your browser software) allow you to decide on acceptance of each new Cookie in a variety of ways. You can also delete all Cookies that are already on your device. If you do this, however, you may have to manually adjust some preferences every time you visit our website and some of the Services and functionalities may not work. To find out more information about Cookies generally, including information about how to manage and delete Cookies, please visit http://www.allaboutcookies.org/. You may opt out of receiving these messages at any time by following the unsubscribe link within the applicable message or by contacting us at [email protected]. Session Replay Technology We may use session replay technology in order to identify and resolve customer issues, to monitor and analyze how you use our Services, to better understand user behavior, and to improve our Services. By continuing to use the Services, you consent to the use of session replay technology. If you would like to change your settings with respect to session replay technology, you can access your Cookie management settings by clicking [LINK]. We seek to protect your Personal Data from unauthorized access, use and disclosure using appropriate physical, technical, organizational and administrative security measures based on the type of Personal Data and how we are processing that data. You should also help protect your data by appropriately selecting and protecting your password and/or other sign-on mechanism; limiting access to your computer or device and browser; and signing off after you have finished accessing your account. Although we work to protect the security of your account and other data that we hold in our records, please be aware that no method of transmitting data over the internet or storing data is completely secure. Data Retention We retain Personal Data about you for as long as necessary to provide you with our Services or to perform our business or commercial purposes for collecting your Personal Data. When establishing a retention period for specific categories of data, we consider who we collected the data from, our need for the Personal Data, why we collected the Personal Data, and the sensitivity of the Personal Data. In some cases we retain Personal Data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule or regulation. We may further retain information in an anonymous or aggregated form where that information would not identify you personally. For example: We retain your profile information and credentials for as long as you have an account with us. We retain your payment data for as long as we need to process your purchase or subscription. We retain your device/IP data for as long as we need it to ensure that our systems are working appropriately, effectively and efficiently. As noted in the Terms of Use, we do not knowingly collect or solicit Personal Data from children under 13 years of age; if you are a child under the age of 13, please do not attempt to register for or otherwise use the Services or send us any Personal Data. If we learn we have collected Personal Data from a child under 13 years of age, we will delete that information as quickly as possible. If you believe that a child under 13 years of age may have provided Personal Data to us, please contact us at [email protected]. Nebraska Resident Rights If you are a Nebraska resident, you have the rights set forth under the Nebraska Data Privacy Act (“NDPA”). Please see the “Exercising Your Rights under the State Privacy Laws” section below for instructions regarding how to exercise these rights. Please note that we may process Personal Data of our customers’ end users or employees in connection with our provision of certain services to our customers. If we are processing your Personal Data as a service provider, you should contact the entity that collected your Personal Data in the first instance to address your rights with respect to such data. Additionally, please note that these rights are subject to certain conditions and exceptions under applicable law, which may permit or require us to deny your request. If there are any conflicts between this section and any other provision of this Privacy Policy and you are a Nebraska resident, the portion that is more protective of Personal Data shall control to the extent of such conflict. If you have any questions about this section or whether any of the following rights apply to you, please contact us at [email protected]. Access and Portability You have the right to request confirmation of whether or not we are processing your Personal Data and to access your Personal Data and request a copy of your Personal Data in a machine-readable format, to the extent technically feasible, twice within a calendar year. Correction You have the right to correct inaccuracies in your Personal Data, to the extent such correction is appropriate in consideration of the nature of such data and our purposes of processing your Personal Data. Deletion You have the right to delete Personal Data you have provided to us or we have obtained about you. Personal Data Sales Opt-Out We do not currently sell or process for the purposes of targeted advertising your Personal Data as defined under the NDPA. Profiling Opt-Out [We do not process your Personal Data for “Profiling” to make “Decisions” under the NDPA. “Profiling” means any form of automated processing performed on personal data to evaluate, analyze or predict personal aspects related to an identified or identifiable individual’s economic circumstances, health, personal preferences, interests, reliability, behavior, location or movements. “Decision” means any “Decisions that produce legal or similarly significant effects concerning a Consumer,” as defined in the NDPA that concern you.] [In this section, we use the terms “Profiling” and “Decision.” In accordance with NDPA, “Profiling” means any form of automated processing performed on personal data to evaluate, analyze or predict personal aspects related to an identified or identifiable individual’s economic circumstances, health, personal preferences, interests, reliability, behavior, location or movements. “Decision” means any decisions that produce legal effects or effects of similarly significance that concern you. You have the right to opt-out of solely automated Profiling for Decisions using the instructions in the “Exercising Your Rights under the State Privacy Laws” section.] Consent or “Opt-in” Required and How to Withdraw We may seek your consent to collect or process certain Personal Data, including: 1) Sensitive Data and 2) Sensitive Data from a known child under 13 years of age. If you would like to withdraw your consent, please follow the instructions under the “Exercising Your Rights under the State Privacy Laws” section. We Will Not Discriminate Against You for Exercising Your Rights Under the NDPA We will not discriminate against you for exercising your rights under the NDPA. We will not deny you our goods or services, charge you different prices or rates, or provide you a lower quality of goods and services if you exercise your rights under the NDPA. However, we may offer different tiers of our Services as allowed by applicable data privacy laws (including the NDPA) with varying prices, rates or levels of quality of the goods or services you receive related to the value of Personal Data that we receive from you. Texas Resident Rights If you are a Texas resident, you have the rights set forth under the Texas Data Privacy and Security Act (“TDPSA”). Please see the “Exercising Your Rights under the State Privacy Laws” section below for a Texas resident, the portion that is more protective of Personal Data shall control to the extent of such conflict. If you have any questions about this section or whether any of the following rights apply to you, please contact us at [email protected]. defined under the TDPSA. We may seek your consent to collect or process certain Personal Data, including: 1) Sensitive Data, or We Will Not Discriminate Against You for Exercising Your Rights Under the TDPSA We will not discriminate against you for exercising your rights under the TDPSA. We will not deny you our goods or services, charge you different prices or rates, or provide you a lower quality of goods and services if you exercise your rights under the TDPSA. However, we may offer different tiers of our Services as allowed by applicable data privacy laws (including the TDPSA) with varying prices, rates or To exercise the rights described in this Privacy Policy, you or, if you are a Nebraska or Texas resident, your Authorized Agent (defined below) must send us a request that (1) provides sufficient information to allow us to verify that you are the person about whom we have collected Personal Data, and (2) describes your request in sufficient detail to allow us to understand, evaluate and respond to it. Each request that meets both of these criteria will be considered a “Valid Request.” We may not respond to requests that do not meet these criteria. We will only use Personal Data provided in a Valid Request to verify your identity and complete your request. You do not need an account to submit a Valid Request. We will work to respond to your Valid Request within the time period required by applicable law. We will not charge you a fee for making a Valid Request unless your Valid Request(s) is excessive, repetitive or manifestly unfounded. If we determine that your Valid Request warrants a fee, we will notify you of the fee and explain that decision before completing your request. Request to Withdraw Consent to Certain Processing Activities If you are a Nebraska resident, you may withdraw your consent allowing us: 1) to process Sensitive Data and 2) Sensitive Data from a known child under 13 years of age, by using the following methods: Email us at [email protected]. If you are a Texas resident, you may withdraw your consent allowing us: 1) to process Sensitive Data, 2) to process Sensitive Data if you are a known child under 13 years of age, or 3) to “sell” your Sensitive Data, by using the following methods: Request to Access, Delete, or Correct You may submit a Valid Request for any other rights afforded to you in this Privacy Policy by using the following methods: Email us at: [email protected] Call us at: 404-946-3569 If you are a Nebraska or Texas resident, you may also authorize an agent (an “Authorized Agent”) to exercise your rights on your behalf. To do this, you must provide your Authorized Agent with written permission to exercise your rights on your behalf, and we may request a copy of this written permission from your Authorized Agent when they make a request on your behalf. Appealing a Denial If you are a Nebraska or Texas resident and we refuse to take action on your request within a reasonable period of time after receiving your request in accordance with this section, you may appeal our decision. In such appeal, you must (1) provide sufficient information to allow us to verify that you are the person about whom the original request pertains and to identify the original request, and (2) provide a description of the basis of your appeal. Please note that your appeal will be subject to your rights and obligations afforded to you under the State Privacy Laws (as applicable). We will respond to your appeal within the time period required under the applicable law. You can submit a Verified Request to appeal by the following methods: Email us at: [email protected] (title must include “[Florida] Appeal”) If we deny your appeal, you have the right to contact the Attorney General of your State, including by the following links: Nebraska and Texas. California Resident Rights Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to contact us to prevent disclosure of Personal Data to third parties for such third parties’ direct marketing purposes; in order to submit such a request, please contact us at [email protected]. Your browser may offer you a “Do Not Track” option, which allows you to signal to operators of websites and web applications and services that you do not wish such operators to track certain of your online activities over time and across different websites. Our Services do not support Do Not Track requests at this time. To find out more about “Do Not Track,” you can visit www.allaboutdnt.com. Nevada Resident Rights Please note that we do not currently sell your Personal Data as sales are defined in Nevada Revised Statutes Chapter 603A. If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your Personal Data or your choices and rights regarding such collection and use, please do not hesitate to contact us at: 404-946-3569 www.xtendhealth.com [email protected] 5727 NW 7 Street, Unit 309, Miami, FL 33126 --- ## Assets - https://framerusercontent.com/images/11KSGbIZoRSg4pjdnUoif6MKHI.svg - https://framerusercontent.com/images/2ulRGc1GYBdIC1o90O7ORb7V8.png - https://framerusercontent.com/images/6tTbkXggWgQCAJ4DO2QEdXXmgM.svg - https://framerusercontent.com/images/C5mVNbMZpQ7Z7EMIZ5AuHlGX0zQ.png - https://framerusercontent.com/images/EVwh9lv9hVAp218kIPcHZx8B9c.png - https://framerusercontent.com/images/MpKwyjeiDT1GmgnHVSjOP05RI40.png - https://framerusercontent.com/images/QmwzUPHl1vZimNGySpI5ZSjbHs.png - https://framerusercontent.com/images/SZzB2atky7m30rZzP4KJQBeBo1c.svg - https://framerusercontent.com/images/WH1h4aWXVeDZKYshOxHrbwHtuU.png - https://framerusercontent.com/images/Z0lcYt6Y9zk308QuRumvfbnjNYE.png - https://framerusercontent.com/images/eGY9BovE37VcuRN2fE33evde5U.png - https://framerusercontent.com/images/iLhczSlOd5NjpuEnkt5byjHk.png - https://framerusercontent.com/images/j8AWBBfZsQzQyOULy3IWmTihxw.png - https://framerusercontent.com/images/pDPlThopZS8CN8VIEyuXG1Jw5KY.png - https://framerusercontent.com/images/tI0c00WpcdjghJX5R9o5XNz7lBE.png - https://framerusercontent.com/images/ucpbBq6p1NVA7k8EnpZZ2CfeT0k.png - https://framerusercontent.com/images/uplXxWVq2Y19InjWbzr1ab3iyI.png - https://framerusercontent.com/images/yp0dBVotdsSNJAPmOq5VzhkVdE.png